Bill P. Posted March 10, 2023 Share Posted March 10, 2023 I have been locked out of my account since mid of last year. Every time I have been "reactivated", I have tried to login with my present password only to have it rejected. When I select "forgot password", then click on the link provided by the email I receive to reset my password, I am once again locked out of my account. I have lost contingency money last year because of this, and it looks like nothing is changed for this upcoming season. What needs to be done to rectify this once and for all??? Quote Link to comment Share on other sites More sharing options...
National Staff Aldrin V. Posted March 11, 2023 National Staff Share Posted March 11, 2023 Hello Bill, I will reach out to Toyo to get your locked account issue resolved. Becuase NASA does not manage the www.nasatoyobucks.com portal we have no control over the accounts. The best thing to do is to be proactive with your Toyo Bucks and the moment there is an issue to send an email to [email protected]. That is the fastest way we will be able to solve and get your Toyo Bucks Thanks Quote Link to comment Share on other sites More sharing options...
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